Privacy Policy

This page explains how this website handles information. The site is a water damage restoration service site for the whole state of Florida, and it is designed to be used without collecting personal information from visitors. You can read the service pages, the location pages and the guides without giving your name, your address, or any other personal detail. The site does not ask you to create an account, and it does not ask you to fill in a form, because there is no online form on this site at all.

When you visit this website, the only information that may be recorded is the kind of technical information that web servers record as a matter of course: the pages you visited, the time of the visit, and the general type of device and browser you used. That information is used, if it is used at all, to understand which pages are read and whether the site is working properly. It is not used to identify you, and it is not shared with anyone for marketing. The site carries no advertising, and it does not sell or share visitor information with advertisers.

When you call the number shown on this site, the information you share is the information you choose to share on the call: what you found, where you found it, and when the signs first appeared. That information is used to arrange and to carry out the visit, and to plan the work that follows from it. It is not shared with anyone else, and it is not used for any purpose other than the service you called about. If you do not want to share a particular detail, you do not have to, though the visit will be more useful the more you can say about the signs and the property.

This site does not use trackers to follow you across other websites, and it does not share your browsing with third parties for advertising. If the site uses cookies, they are the ordinary kind that keep the site working, for example remembering a preference for a single visit, and not the kind that build a profile of you. You can clear cookies in your browser at any time, and the site will continue to work without them. If the site's use of cookies changes, this page will be updated to describe the change.

If you have a question about this notice, or about how information from a call is handled, the way to ask is to call the number shown on this site and to raise it during the conversation. The question will be answered in plain terms, and if the answer needs to be checked, it will be checked and the answer given to you. This notice is written for the site as it is today, and if the site changes, if a form is added, or a new way of contacting the service is introduced, this notice will be updated to describe the change before the new feature is used.

This site is not aimed at children, and it does not ask children for personal information. The guides are written for adults who own, rent or manage a property, or who run a business. If a young person is reading the safety guidance on this site, the guidance is the same as for anyone else: do not enter flooded rooms, do not handle electrics in standing water, and do not try to clean up sewage. An adult should be the one to call, and the call should be made by the person responsible for the property wherever possible.

Information shared on a call is kept only for as long as it is needed to arrange and to carry out the visit, and to plan the work that follows from it. It is not kept for marketing, and it is not passed to anyone else. If you call about a property you do not own, for example a rental, the information you share may need to be passed to the owner or the property manager in order to arrange the visit, and that will be discussed with you on the call before anything is shared. You can ask at any time what information has been kept from your call, and the question will be answered in plain terms.

The information on this site is general guidance about water damage, and it is not a substitute for professional advice about your home. The guides describe what to look for and what to do in general terms, and they say plainly where a matter needs to be confirmed on a visit. If you are unsure about anything in a guide, or about how it applies to your home, the sensible step is to call and to ask, rather than to act on a general description alone. The call is the place where general guidance becomes a plan for your home.

Related pages: the water damage services in Florida and the service areas across Florida pages.